Preferred Customer Service Plan
                          "Lifetime - As long as you own the machine!"

                                Level 1  - 250 hours or 6 months
                                Level II  - 500 hours or 12 months
                                Level III  - 1000 hours or 3 years

INCLUDES:

1. 10% discount on all filter, fluids, belts, labor and mileage charges from
     regular prices on P/M Service invoices. Additional repairs NOT
     discounted.
2.  Preferred status when unit is brought into the shop. Unit will be checked
     out within 2 hours and customer notified of an expected completion date.
     Minor repairs will be completed at this time also.
3.  All P/M services will include a Bobcat Bobcheck Inspection and a copy of
     the report will be issued to the owner.
4. Customer must contact us within 50 hours of due services and have us 
     complete required service to keep contract valid.
5.  $150.00 initial unit and $100 each additional unit.
6.  ALL makes and models accepted - new and used.
 
ADVANTAGES for the OWNER:

1. Savings on cost of P/M's
2. Savings on less downtime for repairs
3. Savings on less lost time due to break downs
4. Increased value of unit due to regular maintenance and records when
     trading in or selling unit
5. Savings on less lost time by being able to schedule required repair before
     failures occur
6. Savings due to prolonged life on unit
7. Trade-in value at Bobcat of Houston will be increased by $1000.00 after 
    12 months in the program

 Level 1 Service - Every 250 Hours

     Change Engine Oil and Filter
     Replace Fuel Filter
     Replace both Air Filters and HVAC Filter if applicable
     Check all Fluid Levels including Planetary Drives on Mini
           or Compact Excavators and top off as needed
     Check all Belts
     General Visual Inspection
     Grease Unit


Level II Service - Every 500 Hours
   Complete Level 1
     Replace Hydraulic Filters
     Complete Bobcheck Inspection and Form
     Check Operation of all Functions
     On Track Machines - change Oil in Final Drive  (Note T140,
          T180 & T190's require an additional 3 hours to remove tracks.)
     Grease Unit


Level III Service - Every 1000 Hours

     Complete Level 1 and 2
     Change Hydraulic Fluid
     Change Oil in Chain Case
     Change Engine Coolant
     Replace all Belts
     Replace Final Drive Fluid on Excavators
     Grease Unit
     Replace Case Drain elements
     Requires Customer Permission to Adjust Valves as 
        recommended by Bobcat (requires 2 additional hours)